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User Guide

Account Creation

While you can explore some basic features of CrowdVision as a guest, getting the most out of the platform requires a user account. Creating an account allows you to interact with the digital twin, receive notifications, and access organizational data.


🔐 Standard Registration & Login

Getting into the platform is quick and easy.

Creating a New Account

  1. Click the Login button in the top navigation bar.
  2. At the bottom of the window, click “Don’t have an account? Register”.
  3. Enter your desired Username, a valid Email address, and a secure Password.
  4. Click Create Account.

â„šī¸ Default Role: By default, all new users are assigned the Standard Customer role. This allows you basic viewing access.

Logging In

If you already have an account, simply open the Login menu, enter your Username and Password, and click Login. Once authenticated, your username will appear in the top navigation bar.


đŸĸ Joining an Organization (Elevated Roles)

If you are a facility manager, staff member, or administrator, you will need higher permissions than a Standard Customer to edit rooms, view advanced analytics, or manage settings.

CrowdVision handles this seamlessly using an Invite Code or QR Code system.

Using a 6-Digit Invite Code

During the sign-up process, you can easily claim your elevated role if your organization’s admin has provided you with a 6-digit code.

  1. Open the Registration window.
  2. Fill in your standard details (Username, Email, Password).
  3. Click the “I have an invite code” button.
  4. A secure input field will appear. Enter the 6-digit code provided by your administrator.
  5. Complete your registration.

By doing this, the system will automatically recognize you and grant you the exact permissions you need (such as Business Staff or Business Admin) right from your very first login!

Using Role QR Codes

Alternatively, if you are physically with your administrator or if they have printed onboarding materials, they can generate a specific QR Code directly from their Administration Dashboard.

Administrators have access to a dedicated QR tab where they can select a specific role (e.g., Admin, Business Admin, Business Staff) and generate a unique QR code image. Scanning this code with your device simplifies the process of joining the correct organization with the correct privileges.

💡 Tip for Admins: Generating Role QR Codes is a great way to quickly onboard a large group of staff members during a training session without having to read codes aloud!